Terms Of Service

Terms of Service

Effective Date: 5/1/25

Welcome to Lustra. By accessing or using our website (www.lustrausa.com) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction.

2. Products & Services

All products listed on Lustra are subject to availability. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time without notice. Product descriptions and pricing are subject to change at any time at our sole discretion.

3. Orders & Payments

When placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order placed with us and may limit or cancel quantities purchased per person, per household, or per order.

4. Shipping & Delivery

Shipping times are estimates only and may vary based on destination, customs, or external delays. Once your order is in the hands of the shipping carrier, we are not responsible for delays or lost packages. For full shipping details, please refer to our Shipping Information page.

5. Returns & Refunds

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition and packaging. To initiate a return, please visit our Return & Refund Policy or contact us at lustraeu@gmail.com.

6. Intellectual Property

All content on this site, including images, graphics, logos, product designs, and text, is the property of Lustra and is protected by copyright and trademark laws. You may not copy, reproduce, or use any content without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Lustra shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the amount paid by you for the product or service in question.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of the site after any changes constitutes acceptance of those changes.

10. Contact

If you have any questions about these Terms, please contact us at:

Email: lustraeu@gmail.com